Improve Execution with Efficient Resource Management


April 27, 2016 by Brandi Johnson

As an IT leader responsible for delivering projects and services that drive your business forward, efficient resource management is a key component for sucess. In order to adequately manage your limited team time, you need easy-to-use systems that allow you find and assign appropriate resources to complete project tasks and accurately forecast future capacity.

Key Resource Management Challenges:

  • Unrealistic capacity expectations negatively impact project delivery
  • Lack of visibility into resource load leads to over-allocation and inefficient execution
  • Decentralized resource requests create schedule conflicts
  • Team members are assigned to complete tasks without the needed skills or availability

Here’s how Cloud Coach can help with resource management:

  • Capacity Planning:
    • Visualize your capacity by skills across your organization, identifying areas of risk for over- and under-utilized resources.
    • Forecast future availability for project and operational requests and provide accurate project delivery timelines based on resource availability.
    • Make resource management processes more consistent, effective, and automated – freeing up resource and project manager time for more strategic work.
  • Resource Load:
    • Visualize how busy your resources are, including project work, ITSM work, and out of office considerations.
    • Drill into the details of how your resources are being used to identify opportunities for increased department efficiency.
    • Ensure that your resources are appropriately allocated to maximize time investments to support strategic business objectives.
  • Resource Requests:
    • Get a comprehensive view of resource utilization and future capacity with a centralized repository for resource requests – including non-project work and time off requests.
    • Evaluate the impact of a resource request on long term business objectives before approving the request.
    • Reserve resource allocations for important projects to ensure you have the capacity you need.
  • Skills-Based Resourcing:
    • Assign skills and locations to team members in order to find the right person to complete project work.
    • Report on resource availability by skill to ensure you have the right capacity to complete projects.
    • Identify which skills are most in demand for future project prioritization and hiring decisions.