“With Cloud Coach, we were immediately able to reduce the need for 2 FTEs for project data administration and resource management.”
Steve Lee
Head of PMO
Red Bee Media (Part of Ericsson) is the leading global media services partner empowering some of the world’s strongest media brands, broadcasters, and content owners.
Industry: Broadcast Media Production and Distribution
Employees: 1,000+
Achievements
Consolidation of multiple systems
Reduction of 2 FTE
Real time reporting of entire project portfolio
Challenges
Solutions
Red Bee had no true system across the delivery workforce for project management.
Cloud Coach’s comprehensive suite of project capabilities and flexible UI has allowed many different roles to utilize one tool for project management.
PMO leaders could not report on overall project portfolio performance across the business and could only obtain more detail about a specific project by reaching out directly to the PM.
Cloud Coach’s cross project reporting views in addition to flexible Salesforce reports & dashboards allows executives to see top level project status and dive into the actual project with one click.
Red Bee lacked a standard process for requesting and assigning individual contributors to projects across different departments.
With Cloud Coach, the allocation project for a resource manager is the same no matter what resource manager or type of project is being resourced for. The visibility in the resourcing views allow resource managers to see who is most available in real time.
Departmental leaders had no way to effectively and accurately forecast resource demand from a wide range of potential projects being worked by their sales department within Salesforce CRM.
Cloud Coach is 100% native the Salesforce platform. Therefore, resource forecasts can be automatically created from sales opportunities as “soft allocations”, allowing their PMO to view future demand against their workforce overlaid across their active project portfolio.
Want to Learn More?
We’d be happy to provide a bespoke 1:1 demo on how Cloud Coach can benefit for your business.
