Customer Onboarding

How can I improve my customer onboarding?

5 min read21st of April 2017
After you’ve worked really hard to close a new customer, the last thing you want to do is drop the ball when you’re getting that customer up and running. Salesforce does a great job of giving you the tools...

Defining a Customer Onboarding Process [Infographic]

1 min read4th of October 2016
A successful customer onboarding process does more than just accomplish your goal of getting customers using your software. It also sets your customers up for success – and to accomplish their goals. In fact, it’s even more important that...

Reduce Customer Churn with a Better Onboarding Process

7 min read20th of September 2016
Acquiring customers is the focus of most SaaS companies. But once you’ve gotten the close, the work starts of maintaining that customer. As we’ve all heard, it costs 7x more to acquire a new customer than it does to...

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