Professional Services Automation (PSA)

PM: Project Manager or Profit Manager?

2 min read23rd of November 2016
The world of project management is changing quickly. We see the results of the increased speed of collaboration, distributed teams, and even higher pressure to perform faster. The pressure isn’t just from executive teams – it’s also from customers,...

Measuring Performance in Professional Service Organizations

6 min read14th of October 2016
In a professional services organization, you’re not selling widgets or software. You’re selling one of the most valuable commodities: time. Each person only gets a total of 8760 hours each year, so it’s important to make the most of...

Using Rates to Manage Your Billable Projects

10 min read5th of August 2016
Welcome to our sneak peek into the Cloud Coach Deep Dive Track for Delivery 2016: Professional Services Automation With Cloud Coach’s purpose built PSA tools, you can increase the profitability of your professional services team by speeding up project delivery,...

Best Practices in Project Execution

6 min read24th of May 2016
Successful project execution involves coordinating people and resources, as well as integrating and performing the activities of the project in accordance with the project plan. The Project Execution Plan is the ‘road map’ used by the project team to deliver the agreed project outputs....

10 Reasons Your PSA Solution Should Be Built On Salesforce

5 min read21st of October 2015
There are many ways to do project management and professional services automation, from simple shared spreadsheets to custom-built software applications. Here are 10 reasons your Professional Services Automation software shouldn’t just integrate with Salesforce – it should be built...

Do you need Professional Services Automation (PSA)?

4 min read17th of September 2015
As a business that delivers projects or services at the core of the business model, rather than a physical product, then you’ve likely encountered many of the problems that face modern service organizations. In particular, you may face challenges...

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