implementation guide team
IMPLEMENTATION GUIDE
Cloud Coach Team
Our implementation guide explains everything you need to prepare your team, your systems, and your company to be successful with Cloud Coach Team.

Capabilities Example

Built on Salesforce Capabilities Example

Table of Contents

Capabilities Example

Built on Salesforce Capabilities Example

Table of Contents

CHAPTER 1

Capabilities Example

1. Seamless Connection to your ITSM

itsm

Why it's important

Successful IT teams are both proactive and reactive, so you need to mix your ability to deliver new initiatives seamlessly in with your service management duties by having a IT project management solution that works hand in hand with your ITSM solution.

Ideally, you want one solution for users to log into, see their work in one place, update activities, track time and facilitate executive reporting on the same dashboards.

By implementing a demand management solution with an inbuilt cost vs benefits scoring mechanism in your organization you enable your team to make smart decisions.

How you benefit

  • Seamless connection from ITSM to project management keeps everyone on the same page
  • Track time spent on incidents, requests and projects in one place
  • Follow best practices by leveraging templates
  • Avoid double entry of data and information
  •  

Thank you

A Cloud Coach advisor will be in contact by email within one working day to arrange your demo.

Schedule a bespoke demo with one of our project specialists.

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