Streamlining Excellence: Wellstar's Transformational Journey

Nationally ranked and locally recognized for high-quality care, inclusive culture, and exceptional doctors and caregivers, Wellstar is one of the largest and one of the most integrated healthcare systems in Georgia.

Use Case

Project Portfolio Management

Headquarters

Marietta, Georgia

Industry

Healthcare

Employees

12,500+

Faster Delivery and Cost Savings with All-in-One Tool

Enhanced Trust and Transparency with EPMO Stakeholders

Substantial Savings in Development Costs

One place, one system to manage all incoming proposed initiatives, request and confirm approvals from functional area leaders, execute projects and tasks, and report on portfolios.

Key Capabilities

The challenges

The solutions

The challenge

Poor adoption of ServiceNow for business users due to a complex UI designed for primarly users within IT.

The solution

Easy to use UI, with B2C design principles inherent within the Salesforce platform.

The challenge

Inability to configure or create reports without calling on the IT organization. In an always-changing environment such as healthcare, the ability to quickly adapt visibility, processes, and data capture was a must-have.

The solution

The Salesforce Drag-and-Drop reporting engine made available to select members of the business PMO for easy configuration of reports, charts, and dashboards.

The challenge

Poor visibility for stakeholders impacted by initiatives due to limited external portal functionality.

The solution

Cloud Coach’s external view for live project status and automated emails notifications using Salesforce automation.

No Workarounds.
No Lost Hours.
Want to See

Take control of your services delivery with a PSA that works as fast as you do.

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Streamlining Excellence: Wellstar's Transformational Journey

Faster Delivery and Cost Savings with All-in-One Tool

Enhanced Trust and Transparency with EPMO Stakeholders

Substantial Savings in Development Costs

One place, one system to manage all incoming proposed initiatives, request and confirm approvals from functional area leaders, execute projects and tasks, and report on portfolios.

Key Capabilities

The challenges

The solutions

No Workarounds.
No Lost Hours.
Want to See

Schedule a tailored demo with one of our project specialists.

Thank you

A Cloud Coach advisor will be in contact by email within one working day to arrange your demo.

Streamlining Excellence: Wellstar's Transformational Journey

Faster Delivery and Cost Savings with All-in-One Tool

Enhanced Trust and Transparency with EPMO Stakeholders

Substantial Savings in Development Costs

One place, one system to manage all incoming proposed initiatives, request and confirm approvals from functional area leaders, execute projects and tasks, and report on portfolios.

Key Capabilities

The challenges

The solutions

No Workarounds. No Lost Hours. Want to See

Schedule a tailored demo with one of our project specialists.

Thank you

A Cloud Coach advisor will be in contact by email within one working day to arrange your demo.

No Workarounds.
No Lost Hours.
Want to See