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Cloud Coach Library
Insights, tips and features to help you add value to your customer projects.


The Customer Lifecycle Lab

Building Customer Success Processes in Salesforce
(55 minutes)
PSA with Less
(15 min)
Optimizing Project Insights with the EPV: Visibility & Collaboration
(15 min)
Simplifying Project Billing
(30 min)
How To: Cloud Coach Reporting
(35 min)Top 5 Improvements to Make to Your Implementation Process in 2023
(1 hour)
Effectively Manage Project Stakeholders
(30 min)
5 Warning Signs to Spot In Your Customer Onboarding

Top 5 Improvements You Can Make to Your Implementation Process

Top 5 improvements to make to your implementation process in 2023
(1 hour)
Managing Project Risks: Project RAID
(30 min)
10 Meaningful Reports for Professional Services Teams

3 Ways to Organize Your Projects and Keep Them on Track | Milestones
(30 min)
3 Ways to Organize Your Projects and Keep Them on Track | Stage Gate
(30 min)
3 Ways to Organize Your Projects and Keep Them on Track | Project List views & the Cross Project View
(30 min)
Mastering Project Creation – Checklist Projects
(30 min)
Mastering Project Creation – Water-Scrum-Fall Projects
(30 min)
Mastering Project Creation – Waterfall Projects
(30 min)
Mastering Project Creation – Kanban Projects
(30 min)
Using My Day to Optimize Productivity: My Day Time
(30 min)
Using My Day to Optimize Productivity: My Day Meetings
(30 min)
Using My Day to Optimize Productivity: My Day Pickup
(30 min)
Using My Day to Optimize Productivity: My Day Home
(30 min)
Top 5 Reasons to Move From Your Custom Build to an AppExchange Solution

Top 5 Reasons to Run Any Project on Salesforce

Top 5 Reasons to Run Your Customer Success on Salesforce

Top 5 Reasons to Run Your PSA on Salesforce

Implementation Guide: Team Tier

Top 5 Reasons to Run Your IT Projects on Salesforce

Top 5 Reasons to Run Your PPM on Salesforce

3 PPM Features That Customers Love
(14 min)
Implementation Guide: Starter Tier

7 Capabilities Your IT Project Management Solution Should Have

8 Capabilities Your PPM Solution Should Have

7 Capabilities Your Customer Success Solution Should Have

Why Salesforce is great for customer onboarding
(27 min)
9 Capabilities Your Customer Onboarding Solution Should Have

9 Capabilities Your PSA Solution Should Have

8 Capabilities Your Project Management Solution Should Have

Top 5 Reasons to Run Your Customer Onboarding on Salesforce

8 Meaningful Reports for your PMO

8 Meaningful Reports for Customer Onboarding

10 Meaningful Reports for Professional Services Teams

Any Project Process
(14m)
Customer Success
(10m)
Professional Services
(12m)
IT Projects
(12m)