CHAPTER 1
Meets Requirements
1. G2 users rank Cloud Coach higher for meeting your PPM requirements
No two organizations are the same. So, why would you choose a PPM solution that isn’t right for your business?
Many of the solutions on the market began as simple project management systems that were eventually expanded to include project portfolio management capabilities. Yes, these solutions can meet some of your PMO requirements, but they’re likely to lack the breadth and depth required to meet your organization’s specific demands throughout the project lifecycle.
With Cloud Coach’s full suite of Project Portfolio Management tools, you can analyze and collectively manage current or proposed projects based on numerous key characteristics. Capture demand from your business, organize into portfolios, perform cost vs. benefit analysis, manage approvals, and track project execution to give you a full 360° view of your business like never before.
I love the integration capabilities, Dashboards, Stage-Gate process, Workflow processes, and the fact it is customizable to our business, not just out-of-the-box software. This PPM tool is the best I have seen on the market.
Cloud Coach G2 Review
CHAPTER 2
Ease of Use
2. Cloud Coach is easier to use than other PPM solutions
When looking at the right solutions for your organization, there are lots of factors to consider; like data security and costs, for example. Something that is often overlooked though, is knowledge.
Salesforce likely already used at your company. And you’ve probably invested in your personnel too, ensuring they have the necessary training to perform the duties of a Salesforce admin. If you decide to use an off-Salesforce platform solution, you’ll need to upskill even more members of your team on a third-party onboarding platform. By using a PPM solution native to Salesforce like Cloud Coach, most of your training is already done. If you can use Salesforce, you can use Cloud Coach!
Cloud Coach also lets you templatize and automate your recurring procedures, so you can stick to your company’s best practises while saving time during project creation and setup.
What sets Cloud Coach unique from the competition is our intelligently designed user experience, which includes easy-to-read reports and dashboards that allow users to intuitively use their Salesforce knowledge and take their organization’s PPM to the next level, in no time at all.
It has everything you need for complex project management, supports most (if not all) of the project methodologies and it’s user interface makes using it a pleasure. Because it’s built on the Salesforce Platform you don’t need to worry about integration issues and you can easily adjust it to your needs.
Cloud Coach G2 Review
CHAPTER 3
Ease of Setup
3. Cloud Coach is easier to set up than other PPM solutions
Without the correct support, installing new software can be a painful process. But at Cloud Coach, we aim to make the journey as easy as possible. After all, time spent on setup takes away from time on your valuable PPM projects.
Setting up Cloud Coach for our Starter and Team tiers is so simple that you can even do it yourself!
Getting started with Cloud Coach doesn’t have to be difficult, especially with our experts on hand to offer support and our Self Installation Guides (along with easy-to-follow video lessons).
For our Enterprise and Ultimate tiers, our expert consultants are available to walk you through the process.
I have used many PPM tools and products over my career, and this one is by far the best. It is flexible, easy to use, and allows for fantastic reporting and dashboards. From Senior leaders to worker bees, this tool has it all.
Cloud Coach G2 Review
CHAPTER 4
Ease of Doing Business With
4. G2 users say it’s easier to do business with Cloud Coach
Purchasing software should be simple. By using a Salesforce-native app for your PPM, you can even avoid the lengthy security assessment stage entirely – as this will it was previously have been completed when your company first implemented Salesforce.
But things aren’t always simple, and barriers pop up when they shouldn’t. From unopened emails and aggressive salespeople through to clumsy handoffs, there’s always the chance that things will be more difficult than they need to be.
We take pleasure in being open and honest with our consumers, as evidenced by our G2 customer evaluations. We support our customers on their whole journey, from finding the correct solution to providing continuous assistance. Our G2 score speaks for itself!
True professionals support the entire experience. From a consultative sales process with Andy to a customer experience that provides genuine insights, I always felt supported throughout the journey.
Cloud Coach G2 Review
CHAPTER 5
Quality of Support
5. The PPM solution with the best support
It comes as no surprise to us at Cloud Coach that G2 users believe we are far ahead of competing PPM solutions in terms of support quality.
We place a high value on our customers’ success, and we devote a significant amount of time and resources to ensuring that they have access to all of the tools they need to get the most out of our platform.
In addition to our rigorous training and certification programme, which explains how your admins can harness the Salesforce knowledge already within your organisation, we have a team of product experts and customer success managers on standby to assist anyone using Cloud Coach.
Because your users are already familiar with Salesforce, using a Salesforce-native product like Cloud Coach removes any hurdles to adoption within your company right away. However, to assist our clients, we’ve developed an online Academy to ensure that users always have access to the most up-to-date Cloud Coach information and best practises.
The support team at Cloud Coach has been incredible answering our questions and helping us utilize the tool in new and unique ways we didn’t expect.
G2 Review
CHAPTER 6
Product Direction
6. Cloud Coach’s product direction best for PPM
You’re performing a delicate balancing act while evaluating your organization’s PPM requirements.
You might find a solution that meets your immediate needs, but will the product roadmap meet your needs in the next two or three years? If you get it wrong, you could end up with an expensive and antiquated solution, putting your company behind competitors who have access to more cutting-edge capabilities.
At Cloud Coach, we listen to our customers to ensure our products reflect their wants and needs, and we can truly add value to their organization.
The conversations we have with our clients is reflected in our product roadmap. If we’re working on a new feature, you can be sure our customers will have been involved. At Cloud Coach, we think that the best software is never finished, so our products are constantly evolving to meet the evolving needs of our customers.
Our ability to track time across a portfolio of projects and report on the time has gotten a whole lot easier.
Cloud Coach G2 Review
CHAPTER 7
Recommendations
7. Looking for a PPM software provider? Listen to your friends.
When looking for a PPM solution, it’s a good idea to think about one that actually works for people. Our customers are our largest advocates at Cloud Coach, and as much as we believe in the strength and potential of our product, we always recommend that you listen to our customers first.
According to G2, 93 percent of Cloud Coach users would suggest our programme to their friends or colleagues. You’ve probably already seen some of the G2 customer reviews that we’ve included throughout this eBook, but there are many of locations where you can see more of our customer testimonials, including our 5* reviews for Cloud Coach Ultimate, our enterprise PPM solution.
When you use salesforce for your sales and service processes Cloud Coach is a must.
Cloud Coach G2 Review
Report based on G2 reviews as of 13 December 2021
