Reporting

Professional Service Automation (PSA)

How Reporting and Time Entry Transformed Professional Services at Sovos

4 min read3rd of November 2023

How Reporting and Time Entry Transformed Professional Services at Sovos Sovos provides businesses with the confidence needed to navigate an increasingly regulated world. WATCH VIDEO PRIMARY USE CASE Professional Services HEADQUARTERS Wilmington, MA INDUSTRY Software Development EMPLOYEES 1001-5000+ Utilization...

How Hostess Brands uses Cloud Coach to Manage the Commercialization Process from Start to Finish

4 min read3rd of November 2023

How Hostess Brands uses Cloud Coach to Manage the Commercialization Process from Start to Finish Hostess Brands, Inc. is a leading sweet snacks company focused on developing, manufacturing, marketing, selling and distributing snacks in North America sold under the...

Customer Onboarding

How Net Health saved over 3,000 hours annually with Cloud Coach

4 min read3rd of November 2023

How Net Health saved over 3,000 hours annually with Cloud Coach Specialized software and analytics that serves the continuum of restorative care, from hospital to home WATCH VIDEO PRIMARY USE CASE Customer Onboarding HEADQUARTERS Pittsburgh, PA INDUSTRY Software Development...

How Cloud Coach Revolutionized Bamboo Health’s Customer Onboarding

4 min read25th of October 2023

How Cloud Coach Revolutionized Bamboo Health’s Customer Onboarding Bamboo Health, the leader in Real-Time Care Intelligence™, delivers actionable insights on a patient’s physical, behavioral and social health – empowering healthcare professionals to provide the right care at the right time for...

Unleashing the Power of AI: Revolutionizing Customer Success Teams

7 min read20th of June 2023

In today’s rapidly evolving business landscape, organizations are constantly looking to find innovative ways to improve customer satisfaction and retention. As technology continues to advance, artificial intelligence (AI) has emerged as a transformative force in reshaping various industries. One...

5 Reasons You Should Run Your Customer Success on Salesforce

6 min read21st of January 2025

Customer Success has come a long way, evolving from a simple support function into a proactive and strategic force for growth. In today’s world of subscription-based business models, keeping your customers happy and engaged is more critical than ever. ...

Why Poor Time Tracking Is Costing You Billable Revenue

8 min read3rd of December 2024

In professional services, time is money. Yet, many organizations face significant revenue leakage due to untracked or poorly tracked billable time.  A study by Tribes.ai reveals that manual time tracking methods result in 1 out of every 5 billable...

Resource Utilization: How Small Changes Make a Big Revenue Impact

8 min read28th of November 2024

Billable utilization is critical for professional services organizations. It’s more than just a performance metric; it’s the backbone of your organization’s revenue. Low utilization means missed revenue opportunities and underused talent. High utilization ensures resources are maximized while aligning...

Why Your Professional Services Forecasts Are Failing and How They’re Impacting Your Profitability

9 min read20th of November 2024

Accurate forecasting is crucial for the success of any business. It’s particularly important for professional services teams, which rely heavily on resource allocation, revenue prediction, and project timelines to ensure that both client commitments and businesses profitability needs are...

How Project Overruns Impact your Bottom Line — and How Cloud Coach is Closing the Revenue Leak

8 min read14th of November 2024

Your projects are overrunning. And it’s costing your business more money than you think. The causes of overrun are varied; delayed timelines, budget overspends, scope creep (something which affects a staggering  52% of all SaaS projects) and  even resource...