Reporting

How Cloud Coach Revolutionized Bamboo Health’s Customer Onboarding

4 min read25th of October 2023
How Cloud Coach Revolutionized Bamboo Health’s Customer Onboarding Bamboo Health, the leader in Real-Time Care Intelligence™, delivers actionable insights on a patient’s physical, behavioral and social health – empowering healthcare professionals to provide the right care at the right time for...

Unleashing the Power of AI: Revolutionizing Customer Success Teams

7 min read20th of June 2023
In today’s rapidly evolving business landscape, organizations are constantly looking to find innovative ways to improve customer satisfaction and retention. As technology continues to advance, artificial intelligence (AI) has emerged as a transformative force in reshaping various industries. One...

5 Reasons You Should Run Your Customer Success on Salesforce

6 min read21st of January 2025
Customer Success has come a long way, evolving from a simple support function into a proactive and strategic force for growth. In today’s world of subscription-based business models, keeping your customers happy and engaged is more critical than ever. ...

Why Poor Time Tracking Is Costing You Billable Revenue

8 min read3rd of December 2024
In professional services, time is money. Yet, many organizations face significant revenue leakage due to untracked or poorly tracked billable time.  A study by Tribes.ai reveals that manual time tracking methods result in 1 out of every 5 billable...

Resource Utilization: How Small Changes Make a Big Revenue Impact

8 min read28th of November 2024
Billable utilization is critical for professional services organizations. It’s more than just a performance metric; it’s the backbone of your organization’s revenue. Low utilization means missed revenue opportunities and underused talent. High utilization ensures resources are maximized while aligning...

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