Professional Services and Customer Success: How Cloud Coach uses Cloud Coach In my role, I oversee the Customer Success and Professional Services teams at Cloud Coach – so... Jordan Hammond Oct 3 2023 16 min read
Driving Customer Success: Key Metrics for Optimal Performance In today’s customer-centric business landscape, customer success is increasingly taking center stage. With... Megan Killeen Jul 4 2023 7 min read
Maximizing Project Performance in Professional Services: Strategies for Project Managers In the dynamic world of professional services, project managers play a vital role in delivering successful... Jordan Hammond Jun 30 2023 6 min read
Unleashing the Power of AI: Revolutionizing Customer Success Teams In today’s rapidly evolving business landscape, organizations are constantly looking to find innovative ways... Cloud Coach Jun 20 2023 7 min read
Cloud Coach partners with Main Capital to support continued growth Cloud Coach is pleased to announce we have officially partnered with Main Capital to fuel our next phase of growth... Cloud Coach Jun 5 2023 3 min read
Why Project Efficiency is More Important Now Than Ever There’s a lot of talk right now about the ways companies can save money or simply do more with less. Everyday,... Heather Cooper Mar 17 2023 10 min read
3 Changes to Make to your PSA Process for Immediate Results Services organizations face an unenviable challenge. How to deploy the right resources to optimize billable... Jordan Hammond Feb 10 2023 12 min read
How to Best Collaborate with Customers During Implementation Customer onboarding is an important phase of the customer journey – arguably the most important. Why?... Nic Widhalm Jan 17 2023 10 min read
Onboarding Customer Success Managers: The Definitive Guide With demand outstripping the supply of talented customer success managers at the moment, simply identifying and... Cloud Coach Nov 25 2022 14 min read