Cloud Coach Blog
I am a Senior Professional Services Consultant at Cloud Coach. I help clients and organizations get set up with...
Professional Services and Customer Success: How Cloud Coach uses Cloud Coach
In my role, I oversee the Customer Success and Professional Services teams at Cloud Coach – so...
Jordan Hammond
Oct 3 2023 16 min readDriving Customer Success: Key Metrics for Optimal Performance
In today’s customer-centric business landscape, customer success is increasingly taking center stage. With...
Megan Killeen
Jul 4 2023 7 min readMaximizing Project Performance in Professional Services: Strategies for Project Managers
In the dynamic world of professional services, project managers play a vital role in delivering successful...
Jordan Hammond
Jun 30 2023 6 min readUnleashing the Power of AI: Revolutionizing Customer Success Teams
In today’s rapidly evolving business landscape, organizations are constantly looking to find innovative ways...
Cloud Coach
Jun 20 2023 7 min readCloud Coach partners with Main Capital to support continued growth
Cloud Coach is pleased to announce we have officially partnered with Main Capital to fuel our next phase of growth...
Cloud Coach
Jun 5 2023 3 min readWhy Project Efficiency is More Important Now Than Ever
There’s a lot of talk right now about the ways companies can save money or simply do more with less. Everyday,...
Heather Cooper
Mar 17 2023 10 min read3 Changes to Make to your PSA Process for Immediate Results
Services organizations face an unenviable challenge. How to deploy the right resources to optimize billable...
Jordan Hammond
Feb 10 2023 12 min readHow to Best Collaborate with Customers During Implementation
Customer onboarding is an important phase of the customer journey – arguably the most important. Why?...