Feature of the Month: Scenario Planning
Scenario planning is a strategic management tool, which is essential for professional services teams and ...
Cloud Coach Blog
Manager of Technical Support: How Cloud Coach Uses Cloud Coach
My name’s Ivan and I’m the Manager of Technical Support at Cloud Coach. My role involves making sure our...
Ivan Cruz
Mar 19 2024 8 min read
Feature of the Month: External Collaboration
Navigating the intricacies of project management, whether it’s client-facing endeavors or internal IT...
Jacob Huisingh
Feb 28 2024 3 min read
Customer Success Team Lead: How Cloud Coach Uses Cloud Coach
My name’s Megan and I’m the Customer Success Team Lead at Cloud Coach. As a CSM, I try to learn as much as I...
Megan Killeen
Feb 15 2024 10 min read
Professional Services Consultant: How Cloud Coach Uses Cloud Coach
I am a Senior Professional Services Consultant at Cloud Coach. I help clients and organizations get set up with...
Jacob Huisingh
Dec 14 2023 10 min read
Professional Services and Customer Success: How Cloud Coach uses Cloud Coach
In my role, I oversee the Customer Success and Professional Services teams at Cloud Coach – so...
Jordan Hammond
Oct 3 2023 16 min read
Driving Customer Success: Key Metrics for Optimal Performance
In today’s customer-centric business landscape, customer success is increasingly taking center stage. With...
Megan Killeen
Jul 4 2023 7 min read
Maximizing Project Performance in Professional Services: Strategies for Project Managers
In the dynamic world of professional services, project managers play a vital role in delivering successful...
Jordan Hammond
Jun 30 2023 6 min read
Unleashing the Power of AI: Revolutionizing Customer Success Teams
In today’s rapidly evolving business landscape, organizations are constantly looking to find innovative ways...
