Improve Project Communication with Cloud Coach

Brandi Johnson

Oct 28 2015 4 min read

Do you remember the childhood game of Telephone? It started with one person who whispered something to their neighbor. It could be as simple as “Sally asked to borrow some sugar from Frank.” Then, each person in the circle whispered what they heard to the person next to them, around the circle, until it got back to the first person. Then you all laughed at how it changed to “She sat next to a french guy on the bus.”

Undocumented project communication can be a lot like Telephone. Someone has one idea of what should be done, they share it with someone else, who types up an email to the developer… and before you know it you have a red button when the initial idea was for a green sidebar.

Cloud Coach helps you avoid situations like this with a number of communication tools.

Tool 1: Chatter
Chatter allows your team to communicate and collaborate on deliverables directly in the project context, driving efficiency and reducing waste in your delivery cycle. Keeping all of your conversation within the project context allows your team to ensure that they stay in alignment with the project objectives.s

Tool 2: Change Requests
For those communications that may require a change in scope, these can be entered against the project using changes, issues, and risks. With a project risk register, you can easily see all of the items that may challenge your project delivery date or scope, without going through dozens of emails.

Tool 3: Documentation
Attach all your documentation, including mockups, workflows, and requirements, to your project. Everyone who works on your project can access the information they need when they need it.

Tool 4: Meeting Minutes
Very few projects are accomplished without a meeting. Cloud Coach subscribers also get Productivity Fox, including advanced meeting management tools. As a project manager, you can create meetings directly from the project page, so that all your meeting minutes and action items are easily accessible for your team members.

Tool 5: Project Charters
The project charter details the goals and costs of the project, including the project team members. These records are available to Cloud Coach Gold Tier subscribers who are managing advanced portfolio and programs.

Ready to start improving your project communication? Learn more about Cloud Coach in the AppExchange, or request a demo today.


Brandi Johnson

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