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How Cloud Coach Provides Capacity Insights at Service Credit Union

Service Credit Union is a not-for-profit, member-owned financial cooperative, striving to improve financial well-being, support communities and create value and enduring relationships


Portsmouth, New Hampshire


501 – 1,000

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Enhanced processes

Service Credit Union can now manage everything from one platform

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better data

Capacity Planned vs Actuals can be seen with a click

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resourcing improvements

Transparent visibility into staff capacity

“We’re now spending our time in one-on-ones talking about higher level items.”

Tim Davis

Manager of Enterprise PMO, Service Credit Union

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The challenges

The solutions

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