Unleashing the Power of AI: Revolutionizing Customer Success Teams
In today’s rapidly evolving business landscape, organizations are constantly looking to find innovative ways to improve customer satisfaction and retention....
Are you considering becoming a Salesforce Administrator? Below we outline what you need to know, from how to prepare through to where to get practice tests!
About the Salesforce Administrator Exam and Program
The Salesforce Administrator credential is designed for individuals who have experience with Salesforce and continuously look for ways to help their companies in getting even more from fresh features and capabilities. The test covers the breadth of applications, the features and functions available to an end user, and the configuration and management options available to an administrator across the Sales, Service, and Collaboration Clouds.
There are two certifications within the Salesforce Certified Administrator program.
The first is the Salesforce Certified Administrator credential, which focuses on the features and functionality used to maintain a Salesforce implementation.
The alternate certification in the program is the Salesforce Certified Advanced Administrator.
This credential is targeted toward the Salesforce Certified Administrator who has mastered Salesforce configuration maintenance, can demonstrate an understanding of administration best practices, and is suitable to use the advanced features and functionality to solve a variety of business problems.
How to Prepare for Your Salesforce Administrator Credential
Cloud Coach recommends using the Salesforce training platform for reading, practising and evaluating your skills via some practice test sessions.
Practice Tests from Salesforce
The Practice Tests can be extremely useful to test your skills – you should spend as much time as you can on these honing your skills!
These tests do not guarantee that you’ll pass the exam as the Salesforce exam is not an easy one to crack (we recommend you to go through the Trailheads and practise and get yourself familiarized with the concepts at least 2-3 times before you take the Test).
You can find some practice tests here.
Good luck!
AUTHOR
Cloud Coach
Related Articles
Driving Customer Success: Key Metrics for Optimal Performance
In today’s customer-centric business landscape, customer success is increasingly taking center stage. With large and diverse customer bases, organizations understand...
Megan Killeen
Jul 4 2023 7 min read
Maximizing Project Performance in Professional Services: Strategies for Project Managers
In the dynamic world of professional services, project managers play a vital role in delivering successful outcomes. They are responsible...
