High Tech

Cloud Coach has emerged as a Salesforce leader in customer project management within high tech enterprise. With projects being the primary vehicle for the onboarding process of a newly signed account, we partner closely with Salesforce to help our clients maintain the customer journey natively on platform.

PARTNERSHIP FACTS

Use Cases

Customer Onboarding, Professional Services, Customer Success

Target Market

Sales Cloud & CPQ customers, both net new and existing

Target Decision Maker

VP or Director of Onboarding, Professional Services, Implementations, Customer Success, or Customer Experience

Upsell Opportunity

Net new users to Salesforce (Delivery Organization), Tableau CRM, Experience Cloud, Mulesoft(ERP integration)

Implementation Type

Professional implementation required (avg time 2-3 months)

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CUSTOMER BENEFITS

  • Increased customer transparency/visibility
  • Decreased time to value
  • Increased capacity for additional projects
  • Seamless transition from Sales
  • 360 degree view of the customer journey
  • Consistent experience for all clients

CUSTOMERS

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Company A
NUMBER OF EMPLOYEES
1000
LOCATIONS
Americas
CUSTOMER SINCE
2017
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Company B
NUMBER OF EMPLOYEES
7000
LOCATIONS
North America
CUSTOMER SINCE
2017
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Company C
NUMBER OF EMPLOYEES
2000
LOCATIONS
Global
CUSTOMER SINCE
2012

Need further information?

Email us at [email protected]

Thank you

A Cloud Coach advisor will be in contact by email within one working day to arrange your demo.

Schedule a tailored demo with one of our project specialists.

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