Professional Services
Cloud Coach has emerged as a Salesforce leader in project management within Professional Services. Though our customers primarly use Cloud Caoch for the execution and resource planning of software implementation projects, our flexible solution has been leveraged across many different service engagements spanning content marketing, IT Services, event managment, and more. We partner closely with Salesforce to help our clients maintain the customer journey natively on platform.
PARTNERSHIP FACTS
Target Market
Sales Cloud & CPQ customers, both new and existing
Common Use Case
Professional Service Automation, Project Management, Managed Services, Customer Success Management
Target Buyer
VP or Director of Professional Services, Implementations, Customer Success, Customer Experience + Sales & Delivery Ops
Upsell Opportunity
Net new users to Salesforce (Delivery and Customer Success), Tableau CRM, Mulesoft (ERP integration), Experience Cloud
Onboarding
Native managed package, professional implementation required (average time is 2 to 4 months)
CUSTOMER BENEFITS
- Increased customer transparency/visibility
- Decreased time to value
- Increased capacity for additional projects
- Seamless transition from Sales
- 360 degree view of the customer journey
- Consistent experience for all clients
CUSTOMERS
Company A
Company B
Company C
Need further information?
Email us at [email protected]
