Leveraging Approval Processes for Change Requests
Welcome to our sneak peek into the Admin Power Hours Track for Delivery 2016: Approval Process. Getting approvals...
Cloud Coach Blog
Launching Projects from Service Cloud Cases
Combining project management tools and techniques with Service Cloud case management may seem like an unusual...
Zach Burcaw
Jul 11 2016 8 min read
Better Case Management with Cloud Coach
Satisfying your customers – whether internal or external – depends on the successful resolution of...
Brandi Johnson
Jul 7 2016 4 min read
How CIOs Can Use Soft Skills to Align Effort with Business Strategy
We’re all used to having virtually unlimited technology in our lives – both at home and at work. With all...
Brandi Johnson
Jun 24 2016 5 min read
Managing Project Issues
In a perfect world every project is completed on time and under budget. As any project manager knows, that’s...
Zach Burcaw
Jun 13 2016 8 min read
Defining Project Scope
Defining project scope is a critical step in project planning. How will you measure success if you don’t...
Brandi Johnson
Jun 9 2016 6 min read
Best Practices in Project Execution
Successful project execution involves coordinating people and resources, as well as integrating and performing...
Brandi Johnson
May 24 2016 6 min readManaging Your IT Project Funnel
Managing an IT department is managing an economy – balancing the demands from the company with the supply of...
Brandi Johnson
Apr 21 2016 3 min readThe High Cost of Project Failure
According to PMI, 37% of projects fail to meet their business objectives, and 17% fail outright. Those failed...
