Realize value faster with our end-to-end onboarding program
How do we continue to deliver a world class solution while also ensuring that our customers tap into its fullest potential?
Top Tier Implementation Partners
We partner with industry leaders who specialize in managing software implementations and successful deployments.
Increase Product Focus
We then invest further resources into product development, product engineers, customer success, and our training academy.
A Tandem Approach
With those resources, we provide Premium Success Consulting to run in tandem with your partner-led implementation, maximizing the value across both parties and their area of expertise.
Accelerated Time To Value
The partnership approach leads to a quicker, more seamless transition from onboarding to customer success.
Customer Onboarding Old
With Cloud Coach’s full suite of Customer Onboarding tools, you can onboard your customers successfully in less time. Whether your onboarding process last days or months, Cloud Coach helps you do more with less by maximizing the efficiency of your team.
Your IT team helps keep the lights on for your business, see how Cloud Coach can help your IT team deliver. Whether you’re dealing with small or large IT deployments, Cloud Coach helps you do more with less by maximizing the efficiency of your team.
Professional Services Old
With Cloud Coach’s full suite of Professional Services Automation tools, you can take your services organization to the next level. Whether you’re dealing with Fixed Price or Time and Materials deliveries, Cloud Coach helps you do more with less by maximizing the efficiency of your team.
Take your PMO to the next level. By aligning and scoring your initiatives and strategic goals, then seeing the results as you execute, Cloud Coach helps you do more with less by maximizing the efficiency of your organization.
Success doesn’t stop with customer onboarding, that’s why Cloud Coach lets you run ongoing projects to manage the success of your customers throughout the year. No matter what success looks like for your customers, Cloud Coach helps you do more with less by maximizing the efficiency of your team.
Any Project Process
With Cloud Coach’s ‘Any Project Process’ and Salesforce ‘Lightning’ you can deliver projects of all shapes and sizes with dynamic tailored views specific to the type of project you are delivering. So when you need to bring the business together on a common tool, Cloud Coach & Salesforce is the serious choice.
Interested in Cloud Coach Activate?
Whether simple or complex, our implementation partners are certified to bring you Cloud Coach solutions as quickly as possible.
Your Onboarding Journey
With the implementation fully owned by our partners, we can bring in our expertise when needed most.
Premium Onboarding Success
Alignment with best practices and Out-of-the-Box
With a Cloud Coach product expert involved, we can ensure that industry best practice, as it relates to our core solution, is incorporated and validated during solution design.
Ability to Scale
Our team of solution engineers not only have a wide range of experience implementing Cloud Coach but also supporting Cloud Coach post-go-live. Having a Cloud Coach expert involved will ensure that we consider the potential outcomes of solution design for the long term, not just project close.
The Cloud Coach team is most up to date regarding feature releases and upcoming product roadmap. As you configure Cloud Coach for your specific use of the product, we can make certain that your implementation of Cloud Coach does not overlap or contradict with where the managed product is headed.
In collaboration with your implementation partner, Cloud Coach will help conduct the “out-of-the-box” training sessions utilizing our first-class training personal and documentation and consult your partner on any custom training.
Seamless Transition to Customer Success
Being involved with your implementation, we can make certain that we, the SaaS partner, are fully informed of your implementation of Cloud Coach and carry that into your ongoing engagement with our Customer Success team and potentially additional Premium Success.