Cloud Coach Blog
Manage your full Customer 360 – Onboarding, Services and Success – all from within the Salesforce...
Feature of the Month: Scenario Planning
Scenario planning is a strategic management tool, which is essential for professional services teams and ...
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Christian Langley
Mar 28 2024 3 min readManager of Technical Support: How Cloud Coach Uses Cloud Coach
My name’s Ivan and I’m the Manager of Technical Support at Cloud Coach. My role involves making sure our...
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Ivan Cruz
Mar 19 2024 8 min readFeature of the Month: External Collaboration
Navigating the intricacies of project management, whether it’s client-facing endeavors or internal IT...
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Jacob Huisingh
Feb 28 2024 3 min readCustomer Success Team Lead: How Cloud Coach Uses Cloud Coach
My name’s Megan and I’m the Customer Success Team Lead at Cloud Coach. As a CSM, I try to learn as much as I...
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Megan Killeen
Feb 15 2024 10 min readProfessional Services Consultant: How Cloud Coach Uses Cloud Coach
I am a Senior Professional Services Consultant at Cloud Coach. I help clients and organizations get set up with...
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Jacob Huisingh
Dec 14 2023 10 min readProfessional Services and Customer Success: How Cloud Coach uses Cloud Coach
In my role, I oversee the Customer Success and Professional Services teams at Cloud Coach – so...
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Jordan Hammond
Oct 3 2023 16 min readDriving Customer Success: Key Metrics for Optimal Performance
In today’s customer-centric business landscape, customer success is increasingly taking center stage. With...
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Megan Killeen
Jul 4 2023 7 min readMaximizing Project Performance in Professional Services: Strategies for Project Managers
In the dynamic world of professional services, project managers play a vital role in delivering successful...
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