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Cloud Coach Library
Insights, tips and features to help you add value to your customer projects.


Why Poor Time Tracking Is Costing You Billable Revenue

Resource Utilization: How Small Changes Make a Big Revenue Impact

Why Your Professional Services Forecasts Are Failing and How They’re Impacting Your Profitability

How Project Overruns Impact your Bottom Line — and How Cloud Coach is Closing the Revenue Leak

51 Statistics You Need to Know: The State of SaaS Onboarding and Implementation

Integrating Cloud Coach and Jira for Optimized Project Management

Cloud Coach Appoints Frank Nardi as CEO to Drive Innovation and Growth

How Cloud Coach Provides Capacity Planning Insights at Service Credit Union

Protected: How CivicPlus Cut Project Setup Time in Half with Cloud Coach Automation

Protected: How Cloud Coach Provided Enhanced Project Visibility at Lamb Weston

Cloud Coach launches Customer Success Capabilities for Salesforce

Feature of the Month: Scenario Planning
Case Study Results

Manager of Technical Support: How Cloud Coach Uses Cloud Coach

Feature of the Month: External Collaboration

Customer Success Team Lead: How Cloud Coach Uses Cloud Coach

Professional Services Consultant: How Cloud Coach Uses Cloud Coach

Protected: How Cloud Coach Replaced Microsoft Dynamics at Exact Sciences and Reduced Reporting Time by 90%

How Net Health saved over 3,000 hours annually with Cloud Coach

How Cloud Coach helped Red Bee report on overall Portfolio Performance

How Reporting and Time Entry Transformed Professional Services at Sovos

How Cloud Coach Provided the Foundation for a Services Organization Transformation at SS&C Eze

How Hostess Brands uses Cloud Coach to Manage the Commercialization Process from Start to Finish

How Cloud Coach improved Customer Visibility at Canidium

How Cloud Coach Drives Success at Comnexa with Enhanced Internal Processes and Customer Insights

How Cloud Coach Revolutionized Bamboo Health’s Customer Onboarding

Professional Services and Customer Success: How Cloud Coach uses Cloud Coach

Driving Customer Success: Key Metrics for Optimal Performance

Maximizing Project Performance in Professional Services: Strategies for Project Managers

How Cloud Coach Helped Verato Optimize Resource Allocation and Reduce Administrative Overheads

Unleashing the Power of AI: Revolutionizing Customer Success Teams

Cloud Coach partners with Main Capital to support continued growth

TechBridge

How Cloud Coach Empowers Flowhaven to Streamline Onboarding and Reduce Time to Value

Why Project Efficiency is More Important Now Than Ever

3 Changes to Make to your PSA Process for Immediate Results

How to Best Collaborate with Customers During Implementation

JES

PerfectMind

Zinkt

Onboarding Customer Success Managers: The Definitive Guide

How to Create the Perfect Handoff from Sales to Customer Success

Cloud Coach Tips & Tricks: Utilizing Field Sets to Enhance Your Project UI

Work Breakdown Structure (WBS) in Project Management

Dashboards in Salesforce for Project Management

Record Types and Page Layouts in Salesforce

OpenGate Consulting

AmerisourceBergen

Benefit Technology Resources

Case Study – SS&C Eze

Cloud Coach appoints Heather Cooper as new CEO

Cloud Coach launches Water-Scrum-Fall capabilities for Salesforce
Twilio

Case Study: How Cloud Coach replaced spreadsheets, ServiceNow, Sharepoint, MS Project and Outlook at Wellstar

Wellstar

What you need to know about becoming a Salesforce Administrator

Is Agile the Future of Project Management?

Kanban Boards vs Gantt Charts: What to use?

A Guide to Water-Scrum-Fall Project Management

Using Salesforce Kanban Boards for Project Management

Using Gantt Charts for Project Management in Salesforce

Salesforce CPQ for Professional Services Automation

What are Salesforce Milestones?

How to create Reports in Salesforce

Talking Stage-Gates with Hostess Brands

Salesforce List Views for Project Management

Hostess Brands

Process Builder vs Flows: navigating Salesforce automation

Cloudpointe

Infinity Group

6 Cloud Coach features that will help you onboard customers faster on Salesforce

ClearCompany

Cloud Coach… going downhill fast

The stage gate process: a project management guide

Choosing the right Salesforce-native project management app

A perfect match: wedding planning with Cloud Coach

Cloud Coach named Enterprise Project Management Software Provider of the Year

What are risks?

What is the Critical Path?

What is a Baseline?

What is Kanban Project Management

What is WBS?

athenahealth

Veracode

Selecting a Project Management Methodology

What is Waterfall Project Management?

Cloud Coach Named to 20 Most Promising Salesforce Solution Providers – 2019

What is a Dependency?

What is WAgile Project Management?

What is Agile Project Management?

Phases Now Available in Cloud Coach Professional

Cloud Coach Milestones Now Supports Professional Edition

Cloud Coach Announces Cloud Coach Professional on the Salesforce AppExchange, the World’s Leading Enterprise Apps Marketplace

We Removed Project Creation Limits in Cloud Coach Milestones

Why Attend “Run Your Projects on Salesforce – Live”?

How can I set rates and costs for a particular skill?

How can I assign team members to work on project tasks?

How Can I Track My Time Using Salesforce Chatter?

What are the different ways that I can look at my Milestones project?

How to automate project creation
Can I track expenses on a project?

Tracking a Key Stakeholder on your Milestones Project
How can I forecast my resource availability for future projects?

How can I see what my team is working on?
How do I assign a team member to work on a project?

How can I get a departmental view of our projects?
How Can I Track Project Changes?

How can I get email notifications about new tasks?
Can I Use Project Charters?

How can I keep track of my Salesforce maintenance projects?

How can I improve my customer onboarding?
Where can I see all the project details for a client?
Can I get a Portfolio View of my Projects?

How can I get my team working on projects together?
Where can we see KPIs on our department’s projects?

How do I limit visibility of project data?
How do we make sure our teams time entries get approved by the right people?
Can we customize projects like we do leads or opportunities?
Forecasting with Resource Capacity

The Basics of Project Reporting

Cloud Coach Announces Free Cloud Coach Milestones Not-for-Profit Edition

Cloud Coach Exhibits at Salesforce World Events Around the Globe
How to Launch a Project from RemedyForce

Use Task Health to Keep Projects on Track
How Can I Group My Projects Together?

Launching Projects from Salesforce Cases
Balancing Assignments with Resource Load

Automate Project Creation from Opportunities
Reporting on Issues and Risks

Using Project Templates to Streamline Marketing Campaigns
Flagging an Issue on a Project
Creating Project Templates

Setting Up Rates for Your Cloud Coach Users
Creating Projects from Opportunities
Entering Time Against a Case

Which Leadership Style Drives Your Projects?

Capturing a Risk Against a Project

Identifying Late Projects

Project Leadership & Project Management – Why You Need Both

How to Automate Project Creation

More Successful Projects through Emotional Intelligence
Share Your Love: Writing Reviews on the Salesforce AppExchange

Baselining your Projects Using Snapshots

Manage Your Projects in a Single View

Four Modern Methodologies to Reduce Project Management Stress

7 Steps to Avoid Project Failure with a Project Pre-Mortem

Linking Your Shared Documents to Projects
Capacity Planning with Cloud Coach

PM: Project Manager or Profit Manager?

Align Projects to Business Strategy
![4 Steps to Implementing Project Portfolio Management [Infographic]](https://cloudcoach.com/wp-content/uploads/2016/10/4Steps_PPM_Infographic_Header-330x233.png)
4 Steps to Implementing Project Portfolio Management [Infographic]

Configuring Time Entry Approval Processes
Creating a Financial Reporting Button for your Investments
Project Management Round-Up October 10-16, 2016

Measuring Performance in Professional Service Organizations
Project Management Round-Up October 3 – 9, 2016
Automating Project Creation
Defining a Customer Onboarding Process [Infographic]
Project Management Round-Up – September 26 – October 2, 2016
3 Tips to Improve Remote Team Communication
Project Management Round-Up – September 19 – 25, 2016

Monitoring Project Trends with Salesforce Reporting Snapshots

Resonant and Dissonant Leadership Styles in Project Management

Reduce Customer Churn with a Better Onboarding Process

Success is About More Than Just Software

Salesforce Einstein and Project Management
Project Management Round-Up – September 12-18, 2016

Using Formula Fields to Calculate Earned Value on Projects

5 Reasons Your Customer Onboarding Should be Handled as a Project

Cloud Coach and the Salesforce Ecosystem

Strategic Goals and Investments with Cloud Coach PPM

The Role of Project Management in Change Management
Project Management Round-Up – September 5 – 11, 2016

Wave for Project Management and PPM

Best Practices for Testing & Deploying Cloud Coach
Project Management Round-Up: August 29 – September 4, 2016

Improve Employee Productivity with Resource Forecasting

The Essentials of Project Risk Management
Managing Changes, Issues and Risks to your Projects
Project Management Round-Up – August 15-21, 2016

6 Steps to Get Your Project Back on Track

Ensuring Proper Time Entry with Cloud Coach
Project Management Round-Up – August 8-14, 2016

7 Reasons Your Time Tracking Isn’t Working
Project Management RoundUp – August 1-7, 2016

Using Rates to Manage Your Billable Projects

The Role of Rates and Time in Project Profitability
July Project Management Round-Up

Managing Project Demand with Resource Requests

Your Team Members are More than “Resources”

Project Management Reporting Beyond Percentage Complete

Track Project Expenses with Salesforce Reports
Leveraging Approval Processes for Change Requests

5 Ways to Motivate Project Team Members

Launching Projects from Service Cloud Cases

Join Us for Delivery 2016

Better Case Management with Cloud Coach
June Project Management Round-Up

How CIOs Can Use Soft Skills to Align Effort with Business Strategy

Managing Project Issues

Defining Project Scope
May Project Management Round-Up

Best Practices in Project Execution

Managing Globally Diverse Teams

Measure Level of Effort with Time Tracking
April Project Management Round-Up

Improve Execution with Efficient Resource Management
Managing Your IT Project Funnel
The High Cost of Project Failure
March Project Management Round-Up
Manage Scope Creep
Automatically Create a Meeting Based on Project Health
Automatically Create A New Project Kickoff Meeting
Create Meeting Templates in Cloud Coach

IT Department KPIs
Focus on Strategy over Projects – The Growth of PPM

Cloud Coach Celebrates the 10th Birthday of the Salesforce AppExchange
Using Process Builder to Alert Project Managers of Task Health Changes
Project Management Equilibrium
Automate Project Tracking with Salesforce Scheduled Reports
Manage Project Security with Page Layouts and Field-Level Security

Using Cloud Coach Project Templates

The Salesforce Economy – Creating 1 million jobs by 2018

Improve Project Communication with Cloud Coach

10 Reasons Your PSA Solution Should Be Built On Salesforce
Project Meetings Made Easy
The Role of Gantt Charts in Project Management
Automate Complex Project Processes with Salesforce Visual Flows

Tracking Time on Your Projects and Tasks
Automate Project Processes with Salesforce Process Builder

Do you need Professional Services Automation (PSA)?
Easily Standardize Project Communications Using Salesforce Email Templates

Finding a Solution for Project Management on the Salesforce Platform

Manage Changes to Your Projects with Field History
Customize Your Cloud Coach with New Fields
Using Cloud Coach for IT Project Management with BMC Remedyforce
Dig into Cloud Coach Project Details with Matrix Reports
Manage Client Retainers
Building Salesforce Dashboards to Visualize Your Project Data
Project Reporting in Cloud Coach
Creating Salesforce Reports Using Your Cloud Coach Objects
Make Your Project Work for You – Validation Rules
Tracking Your Project Status Updates

Client Rate Cards in Cloud Coach

Make Your Project Work for You – Workflows
Project Teamwork and Collaboration
Monitoring Your Project Costs, Rates, and Utilization in Cloud Coach
Project Resourcing in Cloud Coach
Using Cloud Coach Project Structure
Creating a Project from Remedyforce
Benefits of the Salesforce Shared Platform for your ITSM and Project Management Solution

Increase Productivity with the “10-Minute Rule”

Effective Project Management
3 Elements of Successful Project Delivery

What are unnecessary meetings really costing your business?

4 tips for setting successful New Year’s Resolutions
Jason Fried – Why work doesn’t happen at work
